Process Improvement Manager (Argentina)

Full Time
Mid Level

Job Overview:

Our client is looking for looking for an enthusiastic and dynamic individual for our Process Improvement / Strategic Projects Manager position, reporting directly to the CEO.  In this role, the Process Improvement Manager will be responsible for the planning, development, management and implementation of the CEO’s specific special projects; and may supervise support staff to get projects and programs done. The aforementioned position is expected to perform duties with a high degree of independence, initiative and judgment. 

The precise duties and objectives of our programs and projects exhibit a range of diversity. In the capacity of a Process Improvement Manager, your primary responsibility is to meticulously align program/project scopes with allocated budgets and oversee the successful execution of each program/project phase within designated timelines. This role demands adeptness in collaborating seamlessly across all organizational departments, including but not limited to Executive, Human Resources, Sales, Business Development, Marketing, Finance, Delivery, Quality Control, and Community Outreach


Working Hours: 8am to 5pm EST or 9am to 6 pm EST  with 1 hour lunch break

Rate in USD: 13$ per hour


Key Responsibilities:

  • Plan, develop and execute strategic programs, processes and policies, under the guidance of the CEO.
  • Review existing processes and policies, and provide feedback and make improvements where needed. 
  • Ensure projects stay within budget constraints. Manage and coordinate project teams, which may include supervising support staff to get programs completed.
  • Collaborate with different departments, including HR, Sales, Business Development, Marketing, Finance, Delivery, Quality Control, and Community Outreach. 
  • Monitor project progress and adjust timelines as necessary. 
  • Identify and mitigate project risks and issues. 
  • Prepare reports and presentations on project status and outcomes. Create documentation and process manuals. 
  • Continuously seek opportunities for process improvement. 
  • Collaborate with the CEO to set project goals and objectives. 
  • Maintain clear and effective communication channels with project stakeholders.
  • This role encompasses both leadership responsibilities aimed at driving change and a hands-on approach where the individual is willing to dive into the details. 


Skills Required:

  • Execution Proficiency: Demonstrates the capacity to effectively accomplish tasks and attain objectives
  • Efficient and Thorough Execution: Exhibits the ability to complete tasks promptly and with meticulous attention to detail.
  • Technology Proficient: Proficiency in Microsoft Office Suite, project management systems, and the ability to swiftly adapt to and master technology applications.
  • Excellent Project Management Skills: Possesses strong project management expertise.
  • Strong Organizational and Time Management Abilities: Demonstrates adeptness in organizing and managing time effectively.
  • Effective Communication (Written and Spoken) and Leadership Skills: Proficient in communication, both written and spoken, and demonstrates leadership capabilities to guide, motivate, and influence others towards common goals.
  • Problem-Solving and Critical-Thinking Capabilities: Exhibits the ability to analyze and solve problems, employing critical thinking.
  • Proficiency in Project Management Software and Tools: Competence in utilizing project management software and related tools.
  • Collaborative Aptitude Across Departments: Can collaborate effectively with diverse departments.
  • Strong Attention to Detail: Meticulous attention to detail in tasks and responsibilities.
  • Flexibility and Adaptability in a Fast-Paced Environment: Adaptable to a dynamic and fast-paced work environment, capable of rising to meet any challenge to achieve objectives.
  • Great at SharePoint would be a huge advantage


Desired Qualifications:

  • Bachelor's degree in a relevant field. 
  • Proven experience in project management. 
  • Certification in project management (e.g., PMP) is a plus. 
  • Lean Six Sigma experience is a major plus.
  • Familiarity with PR and communication strategies is a plus.  
  • Execution Proficiency: Demonstrates the capability to effectively complete tasks and achieve objectives. 
  • Efficient and Thorough Execution: Demonstrates the ability to complete tasks both promptly and meticulously. 
  • Strong organizational and time management abilities. 
  • Effective communication, written and spoken, and leadership skills to effectively guide, motivate, and influence others to achieve common goals and objectives.
  • Problem-solving and critical-thinking capabilities. 
  • Proficiency in project management software and tools. 
  • Ability to work collaboratively across various departments. 
  • Strong attention to detail. 
  • Flexibility and adaptability in a fast-paced environment; can rise to any occasion to get the job done.


Soft Skills Required:

Essential soft skills needed for the Process Improvement Manager position, especially when working closely with and under the CEO in a demanding environment:

  • Effective Communication: Crucial for conveying updates and ideas to the CEO and stakeholders.
  • Team Collaboration: Essential for project success and positive working relationships. 
  • Problem-Solving: Vital for creative issue resolution in special projects. 
  • Critical Thinking: Valuable for making informed decisions in complex projects. 
  • Adaptability: Key in adjusting to changing project needs.
  • Time Management: Efficiently meets deadlines, reducing stress.
  • Leadership: Demonstrates initiative and decisiveness when working under the CEO.
  • Creativity: Generates innovative solutions to project challenges. 
  • Emotional Intelligence: Manages emotions and fosters effective communication. 
  • Resilience: Stays focused and composed under pressure.
  • Negotiation: Balances stakeholder interests through negotiation. 
  • Networking: Builds and maintains professional relationships. 
  • Attention to Detail: Ensures project quality and accurate documentation. 
  • Conflict Resolution: Resolves conflicts professionally, maintaining a positive environment. 
  • Decision-Making: Makes informed decisions, even under pressure. 
  • Quick learner
  • Detail orientated
  • Outgoing
  • Confident
  • Nimble
  • Flexible


Technical Requirements:

  • Microsoft Windows
  • SharePoint 


About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at


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