Data Services Agent (Philippines)

Remote
Full Time
Operations
Mid Level

You will have the opportunity to work in a fast-paced, creative, and high-performance environment. You will be responsible for achieving the program goals and objectives. You must be willing to work on a graveyard shift.

Salary: PHP 30,000 Base + 10,000 KPI Bonus

Key Responsibilities

  • Work with the client's Customer Success team to understand the Ideal Customer Profiles (ICP) of each customer
  • Create saved queries within the provided databases to reflect the information provided and outlined on the Ideal Customer Profile’s
  • Review “Preview Files” of data provided in saved queries
  • Confirm Titles, Companies (Firmographics) align with the Customer ICP
  • Maintain documentation, tracking, and reporting for data provided:
    • Per Customers
    • Per Team Member 

Requirements

  • More than 2 years of experience as Data Analyst
  • Excellent at working with Microsoft Excel. 
  • Excellent English communication skills. 
  • Excellent in Research and Analytics. 
  • Complex thinker / Technical Thinker (to understand the Products and Services provided by the customers they will be supporting)
  • Must possess your own laptop/desktop that meets the following minimum qualifications:
    • Processor: Core i5 or higher
    • RAM: 8GB or higher
  • Must have a reliable internet connection with the following bandwidth requirements:
    • Minimum Download Speed: 6 Mbps
    • Minimum Upload Speed: 6 Mbps

Benefits

  • Work from home
  • Access to diverse projects
  • Opportunities for professional growth
  • Collaboration with diverse teams
  • No commute time
  • No dress code (unless there’s a meeting!)
  • Eco-friendly work lifestyle
  • Exposure to a multicultural team
  • Potential for long-term engagement
  • Improved work-life balance

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.


Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com

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